Privacy Policy
PRIVACY POLICY
Last updated: July 2025
At Solarist Energy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services, including energy supply contracts, commercial solar installation, and domestic solar installation.
Who We Are
Solarist Energy is a UK-based business providing sustainable energy solutions for both domestic and commercial customers. Our services include:Energy supply contract comparisonsCommercial solar installationDomestic solar installation.
If you have any questions about this policy, you can contact us at:
📞 0151 662 09132.
What Data We Collect
We may collect and process the following data:
Personal Identification Information
Name
Email address
Phone number
Postal address
Business name (for commercial clients)
Technical Information
IP address
Browser type and version
Device type and operating system
Site usage data (via cookies and analytics tools)
Service-Related Information
Property address for installations
Energy supplier details
Contract end dates
System requirements or preferences
How We Use Your Data
We use your personal data to:
Provide you with quotes and manage your energy contracts
Deliver solar installation services
Send updates, invoices, and service communications
Respond to your enquiries
Improve our website and customer experience
Meet legal or regulatory obligations
We do not sell your data to third parties
Legal Basis for Processing
We process your data under the following lawful bases:
Contractual: To fulfil a contract or service you’ve requested
Legitimate interest: To run our business efficiently and effectively
Consent: Where you’ve opted in to receive marketing
Legal obligation: Where required by law
How We Store & Protect Your Data
We store your data securely using password-protected systems and encrypted servers. Data is only accessed by authorised staff. We retain personal data only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.
Sharing Your Data
We may share your data with:
Installation partners or subcontractors (only as required to complete your project)
Energy suppliers (when switching or managing contracts on your behalf)
Payment processors and financial institutions
Legal or regulatory authorities if requiredAll third parties we work with are required to comply with UK GDPR and data protection laws
Cookies & Tracking
We use cookies to:
Improve website functionality
Analyse site traffic
Understand how users interact with our website
You can manage or disable cookies through your browser settings
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access the personal data we hold on you
Request correction or deletion
Object to processing or request restriction
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)9.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date. Please review this policy regularly to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
📞 0151 662 0913
🏢 Charlotte House, Norfolk Street, Liverpool, L10BG